The quality and effectiveness of the completed Highnote presentation are highly dependent on the materials you provide.

You must submit all necessary materials through the provided intake form to enable us to start creating your presentations.

Highnote will send reminders if we do not receive a response or the required materials from you.
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Highnote will only work on the materials provided through the intake form and available resources online.

Our service accommodates minor graphic design tasks only and does not include applying branding/rebranding or iterating on any documents provided.

Highnote cannot change PDF/PPT files or any information sent in printed format.
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Timely communication is crucial. If you fail to communicate with us within six months from the purchase date, the "100% Money Back Guarantee" will be void.

It is your responsibility to respond to our communication and provide the necessary information to complete your presentations.
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Highnote will not issue a refund if you do not use Highnote as suggested or intended.

Our "100% Money Back Guarantee" is valid for 6 months and starts from the day you receive the intake form.

You must use the presentations in the method we describe which is
1) you send the "pre-meeting" presentation to your buyer or seller before your meeting.
2) you notify ahead of time that you sent a Highnote presentation: you should alert them to look out for it in their email or text messages (this will help increase the chances they open the presentation before your meeting).
3) if you also purchased a "follow-up" presentation, you should send it within 12 hours of your meeting. And again, let them know that you sent another Highnote presentation for their review.
4) following these steps, your chances of winning dramatically goes up and we can guarantee that it works if you follow this process.
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Once Highnote receives your completed intake form and materials, Highnote will begin creating your custom presentations.

You will receive drafts for review, and we will make revisions based on your feedback.
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By proceeding with the Done For You Service, you acknowledge that you have read, understood, and agree to these terms and conditions.