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How to cancel a Highnote subscription?
How to cancel a Highnote subscription?

Canceling your Account

Updated over a year ago

Though no one likes to say goodbye, we understand that sometimes it is necessary. But we still want to ask you a few questions before you cancel:

πŸ‘‰ Did you give Highnote a solid honest try?

Highnote is helping users win more business every day as well as saving time and giving the reader an amazing reading experience.

πŸ‘‰ Did you use all of our support services?

We have a dedicated staff member that can help put together your Highnote presentations. We have available help sessions. We also do one on one coaching.

🚫 Book a time with our support team through www.meetwithhighnote.io. This is an individual session for you to get personalized training on how to win business with Highnote. We look forward to helping you. Hit the button below. πŸ‘‡πŸ»

πŸ‘‰ Did you try pausing your subscription?

If you are taking a break, you can always pause!

🚫 Pause your subscription by just sending an email or a message through success@highnote.io. We are here to assist you!


If in any case, you have really decided to cancel your account, and need assistance, here are the methods you can take.

πŸ“Œ METHOD 1: Cancelling via Email

You may let us know about your cancellation via email at billing@highnote.io. The customer care support team will process the email and confirm cancellation.

πŸ“Œ METHOD 2: Cancelling via Messenger

Directly message Highnote via Messenger. On the lower left corner of the dashboard, you'll find an icon you'll need to click to send a message. The customer care support team will process your request and confirm cancellation.

Note that we offer unlimited one-on-one training and we can offer our design services to build presentations for you. What can we do to keep you?


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New to Highnote? Check out our Getting Started Collection πŸš€
Do you have inquiries? Please refer to Highnote FAQs πŸ’­


If you still need help, we're here for you!

If you'd like to know more, chat with us on Messenger πŸ’¬

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